Disclaimer, terms and conditions

General Terms

This Website is owned and operated by Local Secrets CIC ("Local Secrets", "we", "us") of St Johns Innovation Centre, Cowley Road, Cambridge CB4 0WS. If you have any queries about these Terms or if you have any comments or complaints on or about our Website, you can contact us at info@localsecrets.com or 0845 2071205.

We have used reasonable endeavours to ensure that all the information on this site is accurate and up to date. However, this site is provided on an "as is" basis and we make no representations or warranties as to the suitability, reliability, quality, availability, accuracy, lack of viruses or other harmful components of the site or of information and offers provided on it.

The information and offers distributed by us comes mainly from retailers, restaurants, public houses and other businesses. The content and fulfilment of any offers they make is their responsibility and subject to availability. Any dealings with such parties are entirely at their authority or discretion. Any other terms, conditions, warranties or representations associated with such parties are solely between you and any such other third party.

We advertise and supply the products and services of such parties as their agent and have no authority to make contracts on their behalf. Local Secrets shall be in no manner liable for any defective products or services supplied by such parties or any delay in their provision, whether directly or as part of an all-inclusive gift package provided by Local Secrets. 

In the event of any such defect or delay, your sole remedy will be to contact the supplier of the products/services in question.  For purchases online where Local Secrets is the agent: If you would like a refund or to cancel the products or services for any other reason you should contact the supplier, and their policy on cancellation and/or refunds (as appropriate) will apply.

Free pages and services for business and groups provide free of charge are made available this website the sole discretion of Local Secrets CIC, which reserves the right to terminate any group or business membership at any time. To qualify, the group's or business's objectives must be deemed by us to be legal, moral and ethical.  

Other products, Services and event tickets sold online:

Refunds on all-inclusive gift packages/meal events will not include the commission which has been paid to Local Secrets by the supplier. No refunds can be given on theatre/cinema/event tickets if sold as part of a package. If the supplier does not otherwise set a policy, refunds on ticketed events (except for theatre/cinema portion tickets themselves) are allowed until 3 days prior to the day of the event and will similarly not include the commission paid to Local Secrets. No refunds are given for no-shows to ticketed events.

All events sold online are subject to change/cancellation for which Local Secrets cannot be held liable. Any decision made in relation to purchasing goods and/or services as a result of information obtained from this Website is your sole responsibility. We shall have no liability to you including without limitation for any loss of profit, revenue, savings, goodwill or other financial or consequential loss of any kind whatsoever and howsoever arising out of or in relation to information provided by us save that nothing excludes or limits our liability in negligence for death or personal injury, or for fraud or wilful default or otherwise insofar as any exclusion or limitation of such liability is prohibited or unenforceable by law. Your statutory rights are not affected.


Non-Local Secrets members may enter by registering on the Website. Competitions run for a week from Sunday midnight. They are open to all UK residents except employees of Local Secrets., associated companies and their families. Entrants will be informed of the results on the Monday following the closing date by email. Winners have until midnight on the Wednesday following the notification to claim prizes, and any prizes not claimed by that time may be passed to an alternate winner without notice. Winner's names will be posted on this Website. No purchase necessary. No cash alternative.


Unless otherwise expressly stated in these Terms, all notices from you to us must be in writing and sent to our contact address at St Johns Innovation Centre, Cowley Road, Cambridge CB4 0WS and all notices from us to you will be displayed on our Website from time to time. We reserve the right to change these Terms from time to time and you should look through them as often as possible.

Law, jurisdiction and language

This Website, any content contained therein and any contract brought into being as a result of usage of this Website are governed by and construed in accordance with English law. Parties to any such contract agree to submit to the exclusive jurisdiction of the courts of England and Wales. All contracts are concluded in English.


If any part of these Terms is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of these conditions will not be affected.


You acknowledge and agree to be bound by the terms of ou privacy policy.

Third party rights

Nothing in this Agreement is intended to, nor shall it confer any rights on any third party.

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Disclaimer, terms and conditions