About Us

pictures-01

Our history - and how we became a social enterprise

In the year 2000, we realized the internet was the ideal place to overcome the problems of print, where guidebooks, maps and magazines quickly went out of date and information never kept pace. So www.localsecrets.com was born and it evolved into an entity much greater than what we had produced in the paper world of the last millennium.

As before, we put all our effort then into understanding how to deliver really good content to our readers and to helping our clients get the most out of their marketing. But now we have entirely new tools: a website, social media, email and the mobile phone; this changes the way we work.

Today, we operate nationally, reaching some 30,000 neighbourhoods, villages, towns and cities in the UK.

We work in many dimensions, providing our readers with interaction and value and delivering the best journalism we can. We have partners who give us content and all manner of other useful services. We provide our business customers and not-for-profit groups with marketing support.

As a business, we have grown, now employing a staff packed with professionals all those business and editorial skills needed to provide the quality people expect and deserve.

In October 2014 Local Secrets Ltd became Local Secrets CIC, which means we are a Community Interest Company, that is, to quote Wikipedia, a business with primarily social objectives whose surpluses are principally reinvested for that purpose in the business or in the community, rather than being driven by the need to maximise profit for shareholders and owners. In other words, we are a social enterprise.

Earlier in the year, we were independently certified to meet the international ISO 9001 standards for quality management systems. Yet we still have yet a long way to go and are gradually expanding our reach, content and services.

Our challenge is to grow in a way that keeps true our principles, which as ever are these:

  • Service to the general reader, whose trust and faith in our publications is of paramount importance
  • Honest, balanced and independent journalism
  • Reliability, transparency and partnership in delivering marketing and promotional services to business
  • Openness to new ideas, imagination and innovation
  • Operating as a responsible citizen of the community

And as a start, here is the information we are required to provide:
Local Secrets CIC is an independent publishing and marketing services company (registered in England and Wales with company registration number 5891496, VAT no 770 8450 18) with offices at St Johns Innovation Centre, Cowley Rd, Cambridge CB4 0WS.

Who’s who at localsecrets?

CEO and publisher: Neal E Robbins
Executive Editor: Neal E Robbins
Digital Editor: Laura Johnston
Business Development Manager: Tahaa Butt
Commercial Editor: Suky Taylor
Customer services manager: Miranda Keedy
Finance and Operations Manager: Patience Tilbury
Social media manager: Lenka Kappova
Editorial intern: position open
Sales and finance administrator: Janine Pinney
Events manager Sandra Robinson

About Us Our history from print to online, how we became a social enterprise, what we do and our principles as a publication and a marketing service business Cambridge