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Editorial and user content policy

localsecrets solutions Ltd and its subsidiary and its subsdiary Local Secrets CIC (one entity trading as 'localsecrets') encourages contributions of content to the site. Registration is required before any content can be accepted.

General user contributions

localsecrets encourages users to add comment, reviews and tips and alert us about misuse or errors via ‘Problem?’ links. Anyone may also post an event or propose a new venue, group or assocation.  We endeavour to vet all contributions and our policy is to publish all suitable content -- whether information, criticism or praise. User contributions are posted with first name and final initial.

Response to comments, reviews and tips

Venues, locations, groups, authors of editorial content and other listed entities on localsecrets are encouraged to respond to user comment, review and tips, which may be brought to the attention of the subject in question. In some cases these may generate responses via localsecrets to the person who posted the comment – but in no case is the identity of the user making the comment revealed.

In rare cases, if a venue or entity is unwilling to engage in open dialogue, then, at the discretion of localsecrets, all comments, reviews and tips, good or bad about that venue, will be removed from public display. A statement to this effect will be posted on the page. Comments, tips and reviews about the venue that continue to be posted may be visible to the venue, however.

Any subject of comment, venue or otherwise, may contact localsecrets to request a special 'response' be posted next to a user comment, review or tip. At the discretion of localsecrets, this will be added.

Content may not be posted by those who have clear conflicts of interest, including venue employees, owners, relatives of employees or owners or others whose viewpoints may be seen as biased. If it comes to the attention of editors that such comments have been posted, they will be removed.

Staff, commissioned and publisher content

Reviews, recommendations, images and articles are produced by localsecrets staff and freelancers for the website and our email publications. Content is also added to the site by affiliated local publishers. All content aims to conform to a high standard of journalistic quality. Editorial content is always clearly differentiated from advertising content.

We accept freelance content through our 'writer’s room' and 'local publishing' access points (see links at the foot of all pages). We encourage contributions from journalists (or aspiring journalists) and experts of all kinds. Here’s how you can participate in the writer’s room.  Find out about publishing a local website, email and print publication here. All content comes through these channels. We cannot accept unsolicited reviews, criticism or articles.

localsecrets reviews

localsecrets' reviews of venues or events are based on the experiences of our independent reviewers, who visit each establishment anonymously or have participated or viewed events. No payment of any kind has secured a place in or influenced the selection of localsecrets review subjects. Furthermore, advertisers and establishments making commercial offers elsewhere on the website, or in any printed matter produced by localsecrets, have no control over editorial content nor have any been included because they chose to advertise.

Eating out and retail venue reviews

Reviews of eating out venues are only posted if in the reviewer's and editor's judgement, on balance, localsecrets can recommend the location. When we cannot recommend it, no review is posted.

localsecrets chooses eating out venues that offer clean, safe and welcoming environments. Where food is served we prize fresh ingredients, careful cooking, preparation with reasonable promptness and civility of service. Beyond that, we see good value, interesting character, attractive atmosphere and that extra touch of warmth that makes a difference.

Naturally, our views contain an element of subjectivity, but we try to judge quality fairly, using the criteria above and reflecting the multiple perspectives of our readers and web visitors.

Event listings policy

Editors list all suitable events of interest to readers, in as much as time and resources permit. They reserve the right to not list any item deemed inappropriate for editorial reasons, including listings submitted that appear mainly commercial or politically or religiously partisan. 

Terms and conditions for editorial from contributors and publishers

A contribution must meet the criteria for acceptance. Revisions may be requested and localsecrets is under no obligation to accept or (if cash or in-kind payment has been agreed) pay for material submitted if it falls short of the agreed criteria. Whether work meets this our criteria is up the editor. No kill fees are paid.

All contributor submissions are processed by localsecrets editorial staff before publication. Publishers can post content directly to online live within their designated section, but their content must conform to the editorial standards and content failing do so will be taken down or changed. 

Once an assignment is accepted for online publication, contributors will be notified and (if payment has been agreed) they will be paid the work at the agreed rate within 30-60 days.

In cases where a deadline has been set, the contributor may forfeit payment if he/she misses the deadline.

localsecrets solutions Ltd and its subsdiary Local Secrets CIC buys all copy rights and publication rights for use online and in any of its own print publications in perpetuity. This means contributor material must not have been published elsewhere before being submitted to localsecrets and may be republished by localsecrets at any time in the future without further payment to the author, who relinquishes all rights to the material. 

When publishers add content the same rules apply, but they may upload previously published content if they have the right to do so. Content from other sources must be credited if appropriate.

The author of orginal content submitted to localsecrets either as a contributor or publisher warrants that the article he/she submits will be original, that it will contain nothing objectionable, obscene or libellous, that any illustration/photography has been made without infringing the rights of any third party, that statements purporting to be fact are true and that opinions expressed are honestly held.

The author will indemnify localsecrets against all claims, costs, demands and expenses whosoever arising from the breach of alleged breach of the foregoing warranties.

localsecrets reserves the right to make changes which it considers necessary to the work and to that extent the author waives the moral rights to which he/she may at any time be become entitled under the Copyright Designs and Patents Act of 1988.

Ownership of content not previously published to live on localsecrets also resides with the publisher, if he or she has the right to claim it.

Content published offline (in print) by publishers must also conform to the editorial standards and maintain the good name of localsecrets, which reserves the right to terminate a publisher relationship at its sole discretion if these standards are deemed to have been undermined. Liability for offline/print content rests solely with the publisher. 


Editorial and user content policy | Cambridge | localsecrets